Discovery RV Rentals

TERMS AND CONDITIONS:

Reservations:  A $200.00 per week deposit (max $400.00) is required for tent trailers. A $500.00 deposit is required for travel trailers. A $ 1000.00 deposit is required for motorhomes. All reservations are taken over the phone using either Visa or Master Card.

Payment:  Payment must be made in full prior to departure; we reserve the right to cancel the reservation. We accept Cash, Visa and MasterCard. Sorry cheques and debt cards are not accepted.

Cancellation Charges:  No refunds will be given when a cancellation is made within 30 days of departure date. If a renter cancels a reservation before 30 days a fee of $100.00 is charged. No refunds for “NO SHOWS”. No refunds are given for early returns.

Security Deposit:  On departure day a deposit of $200.00 cash or credit card is required for tent trailers. Travel trailers require a $500.00 security deposit. Motorhomes require a $1000.00 security deposit. This deposit is secured with a major credit card at or before departure. This deposit is refundable after 30 days from rental return only if a rental unit is returned on time, undamaged and clean, with no evidence of smoking or pets inside, complete with all equipment.

Pick Up and Drop Off:  Pick up times are between 1:00 pm and 4:00 pm. Drop off times are between 9:00 am and 11:00 am. Late fees of $ 50.00 per hour will be charges for rentals returned late.

Rental Week: 
Harrison : A rental week is from Friday at the above mentioned pick up times to the following Friday at the above mentioned drop off times.

Vernon, Agassiz, Surrey and Chilliwack : A rental week is from Saturday at the above mentioned pick up times to the following Saturday at the above mentioned drop off times.

Mechanical Repairs:  All repairs must be approved by Discovery RV Rentals. In the event of a breakdown, we are not responsible for any extra costs incurred by the renter. Our liability is limited to the refund of rental charges for any night’s total loss of RV use due to RV breakdown.

Loss of Battery Power:  Discovery RV Rentals will not be responsible for loss of use of the fridge, furnace, or lights for low or dead auxiliary battery if the renter is not plugged into an electrical plug available at most campsites.

Restricted Usage: Travel on gravel and/ or logging roads, beaches, Mexico, Yukon and Northwest Territories is strictly prohibited. Travel during winter freezing conditions requires the renter to take extra precautions with fluids any damage caused by plumbing freeze up will be charged to the renter. Roof storage, sitting and standing on roof is NOT allowed at any time.

Negligence:  Renters may be held responsible for mechanical damage due to negligence in rental unit operation or failure to provide normal maintenance. Renters are responsible for checking tire pressure and ensuring the RV is secured to the towing vehicle before travel, trailer has been properly collapsed and securely closed if applicable or oil and antifreeze level is full before driving.

Awning: The renters will be charged for any and all damage to the awning arising from renter use or misuse of the awning. The awning must be stored properly when not in use or while travelling. It is recommended that the awning is stored in any windy conditions.

Propane:  Propane tanks will be provided full at time of departure and MUST be refilled upon return.

Waste Water System: If so equipped, the RV must be returned with the toilet and grey water dumped and cleaned.

Pets:  Pets are not allowed in rental units.

Cleaning:  Rental units are to be returned clean or a minimum $ 50.00 charge will apply.

Smoking:  Smoking is NOT permitted inside any rental unit.  A $ 300.00 charge will apply if a rental unit has been smoked in.

Driving License/Driver's Age:

General Conditions: Every effort has been made to ensure that the information on our website and brochure is correct. Rental unit descriptions are general and are subject to change without notice. Prices are also subject to change without notice however, once booked prices will not change. Please see our pricing page for other charges. Discovery RV Rentals will not be held responsible for any losses incurred by renters which may have resulted from rental units being damaged, stolen, or returned late by previous renters.

 
ADDITIONAL INFORMATION

Trailer Ball: 2” trailer hitch required for towing unit. Trailer ball height must be between 17” and 18”.  The towing ball requirement for the travel trailer is a 2 5/16 trailer ball. Height can be adjusted by Discovery RV Rentals with an equalizer hitch.

Wiring: requirements are either a flat 4 or a 7 point RV plug. Travel trailers require a 7 point RV plug.

Brakes: the law requires an electric brake control when the trailer weighs more than 50% of the towing vehicle. It is the renters responsibility to have electric brakes on the towing vehicle.  Our tent trailers weigh less than 3000 lbs and therefore do not require electric brakes providing the vehicle weight is twice the trailer weight.  Our 10’ models have trailer brakes. Our Travel trailers require electric brakes.

Insurance: You must pre-purchase insurance for all of our rental units. You can purchase rental insurance from ICBC by buying Road Star, Roadside Plus or rental insurance for every day you intent to rent an RV. To find out more information on ICBC rental insurance follow this link: http://www.icbc.com/insurance/insura_savemo_rdstar_packag.asp
If you have an accident a police report must be filed and a police file number must be provided to Discovery RV Rentals.

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